" Great leaders never hide in their offices "
TO bring out the best in a team, a leader must be willing to listen to whatever the team members wish to communicate. Be Careful though - this isn't simple as leaving your office door physically open. I once coached a leader who claimed to be her door literally wide open but very approachable with her. They explained that whenever her staff told me they hated speaking they approached her with ideas, problems or suggestions, she acted like she had no time, would make them feel unwelcome, or would ridicule and find fault in their ideas rather than saying anything positive.
Genuinely approachable leaders make their staff feel at ease, patiently listen, reflect and calmly respond without any judgement. This is a genuine open- door policy and helps create a very healthy and positive working environment.
Creating A Positive Working Environment:
• As a result of being heard, people will feel more valued and motivated and will be willing to invest more effort in their work.
• It creates a working culture of increased openness, trust and transparency in which people will be less inclined to remain silent and hold back from sharing with each other, including with you.
•There will be less fear and more eagerness to discuss problems and issues before they become fully fledged crises.
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